Before completing the Client's registration, you should tick the following box:
By clicking the “Accept” button, you confirm that you have acknowledged and accept Pheromance Terms of Use and Privacy Policy and give explicit consent to us for the processing of your Personal Data, including the processing of your sexual orientation, as provided in this Privacy Policy.
Pheromance uses cookies to analyze traffic, personalize content and ads and to provide social media features. You consent to provisions of Pheromance Privacy policy regarding the usage of cookies if you continue to use the App.
Privacy policy
This Privacy Policy was last updated on June 16, 2023.
1.1. References in this Privacy Policy to “Pheromance”, “Service”, “Application”, “App” relate to the app, Pheromance, operated by RED PANDA APP LLC, a limited liability company registered in the USA under the company number 202211291642638, having its address at 11510 Old Oakland Blvd N Dr, Indianapolis, IN, 46236 (“Pheromance”).
1.2. Pheromance is the data controller regarding the Personal Data processed within the framework of this Privacy Policy.
1.3. An individual can only become a Client of Pheromance and use its features if he/she is aged 18 or over or the age of majority in the country in which he/she resides if that happens to be greater than 18. Pheromance does not knowingly collect any information (including Personal Data) or market its services to minors or users under the age of majority. Pheromance will terminate any Client’s account upon the discovery that the respective account was created in violation of the provisions of this paragraph.
Pheromance will terminate any Client’s account upon the discovery that the respective account was created in violation of the provisions of this paragraph.
1.4. Pheromance is committed to protecting and respecting the privacy of its Clients and ensures their security when using the Service. This Privacy Policy is intended to help the Client to understand what data and for which purposes Service collects, how collected data is processed and protected.
1.5. Pheromance reserves the right to amend this Privacy Policy; therefore it is recommended that the Client of the Service checks Privacy Policy on a regular basis. The service will send a notice or an email regarding such changes to the Client.
1.6. All the changes to this Privacy Policy are effective as of the “Last updated” date. The Client who continues to use the Service after the Last updated date is deemed to accept the changes made to it.
2.1. Pheromance has designated a Data Protection Officer (DPO) who could be reached by emailing [email protected] or by post at the address provided above.
2.2. By registering with the Service, the Client consents to the processing of his/her Personal Data by the Service in accordance with the provisions set below.
2.3. By registering with the Service, the Client gives consent to Pheromance to anonymize his/her Personal Data for the purposes of further use in anonymized form in order to improve the performance of the Service.
3.1. When using the Services, the Client agrees to the processing of the following Personal Data:
3.1.1. Personal Data that the Client provides to the Service:
When creating an account, the Client provides the Service with at least his/her login credentials (including a unique username and password combination for the Client’s account), as well as basic details necessary for the Service to work, such as the Client’s name, gender and age.
When completing his/her profile, the Client could provide additional information, such as details on his/her physical characteristics (including height, weight, body type and sexual preferences), background (including education, financial situation, housing situation and ownership of a vehicle), personality (including the purpose of acquaintance, sociability and attitude towards children), lifestyle (including attitude towards alcohol and smoking), date of birth, interests and other details about the Client, as well as content, such as pictures and photos.
To add certain content, such as pictures and photos, the Client may need to separately allow the Service to access his/her camera or device’s photo album.
Some of the information provided by the Client may be referred to as belonging to Special categories of Personal Data, pursuant to the legislation of certain jurisdictions within the USA, such as the Client’s racial or ethnic origin, sexual orientation, political opinions or religious or philosophical beliefs. By placing such information in his/her Client’s account, the Client consents to the processing of the information by the Service.
When contacting Support Service, available through a separate chat in the App: the information that the Client provides during the interaction. Pheromance reserves the right to monitor or record interactions between the Client and the Support Service for training purposes and to ensure high quality of service.
When participating in Client verification procedures: Client’s Personal Data, as requested by the Service for Client identification purposes.
When participating in surveys or focus groups: insights and evaluation of Pheromance’s services, responses to the questions from the Service.
When communicating with other Clients through a chat in the App: the contents of the relevant chat (including cases when such contents include Personal Data);
3.1.2. Personal Data collected through the use of the Service:
When the Client is using Pheromance, the Service may collect data regarding the device(s) the Client uses to access the Service (such as his/her IP address, device identifier (including unique advertising device identifiers, for example, Google Advertiser ID and IDFA), technical and statistical data (including data about the Internet connection, cellular service provider and application usage data) and location data (upon a separate consent from the Client).
3.1.3. Personal Data collected from third parties:
The Client can connect his/her Client’s account to a social network (including but not limited to Facebook and other social networks) by way of registering through the corresponding social network. After connecting his/her account in a social network, the Client would be able to add the personal information from his/her profile in the corresponding social network to his/her profile in the Service. The following information could be received by the Client from the social network: the Client’s name, ID within the respective social network, photo, email address, IP address, phone number, age, gender, preferred language, country, information about the Client’s device, location, list of friends in the social network, data on the use of other networks (as contained in the respective social network). By connecting his/her Client’s account with Pheromance to a social network, the Client gives explicit consent to the processing of the Client’s Personal Data contained in his/her account in the respective social network.
3.2. By providing Personal Data to Pheromance, the Client warrants that such data is true, accurate and up to date.
4.1. Pheromance collects, processes and uses Personal Data of Clients of the Service based on the following grounds:
when such processing is performed in order to fulfil the contract between the Service and the Client;
based on the legitimate interest of the Service;
upon explicit prior consent from the Client.
4.2. Pheromance collects and processes Personal Data of the Service’s Clients in order to maintain the functionality of the Service and to ensure compliance with legal and business-related requirements.
The User’s/Client’s Personal Data is processed for the following purposes:
4.2.1. When processing of personal data is related to fulfilment of the contract between the Service and the Client:
to set up, operate and manage the Client’s account and, if necessary, to contact the respective Client through the means provided by the Client upon registration, in connection with the operation and management of the Client’s account;
to analyze the Client’s profile, activity on the Service, preferences and current location in order to recommend the Client’s profile to the other Client’s of the Service and to recommend the other Clients’ profiles to the Client;
to proceed and respond to the requests and enquiries received from the Client;
for administrative purposes, such as password reminders, service messages (including but not limited to the App’s maintenance messages, updates to the Service’s Privacy Policy and Terms of use);
4.3.2. Under legitimate interests of the Service:
to connect the Client’s account to a social network (including but not limited to Facebook and other social networks);
for Client verification purposes, conducted in relation to ongoing or alleged misbehavior, performed by the Client of the Service, in order to block accounts as part of the Services anti-spam procedures, to investigate possible fraud;
to evaluate the effectiveness of marketing and to perform market research and training.
4.3.3. Under an explicit consent from the Client:
to facilitate networking opportunities of the Client with the Service by way of allowing him/her to add additional information to the Client’s account (including information on the Client’s sexual orientation);
to process Personal Data from the Client’s account in a third-party social network, connected to the Client’s account with Pheromance;
to serve the Client with targeted in-App advertisements;
for remarketing purposes, allowing the Service to identify the Client who has previously visited the App and optimize advertising information according to the Client’s preferences. This feature is used by the Service through third-party services such as Google Advertising, myTarget and Facebook;
to prepare statistics regarding the use of the Services by the Client;
to identify possible technical malfunctions in the work of the Service, to assist internal research and development and to make improvements to the App.
5. Duration of the Сlient’s data retention
5.1. Pheromance retains the Client’s Personal Data for the period of time necessary to carry out relevant activities, specified in section 4 of this Privacy Policy and as permitted by applicable law.
Personal Data, that the Client has communicated to the Service upon registration and subsequently through the use of the Service, will be retained by the Service as long as the Client remains the Client of the Service.
5.2. To protect the safety and security of the Clients of the Service, Pheromance implements a safety retention window of 30 days following a Client’s account deletion.
5.3. Pheromance reserves the right to store the Client’s Personal Data for a longer period of time than provided in paragraph 5.1., when it is performed in order to fulfill the legal obligations of the Service (including law enforcement requests, dispute resolution), ensure compliance with applicable law or when the relevant Personal Data is stored on the basis of the Service’s legitimate interests (including security reasons, prevention of fraud).
6.1. Pheromance may share the Client’s Personal Data with third parties in the following cases:
Other Clients of Pheromance:
The Client shares information with other Clients of Pheromance by way of voluntarily disclosing information on the Service (including but not limited to information in his/her Client’s profile).
It is in the Client’s discretion to choose the information to be disclosed with the Service and Pheromance rescinds from responsibility for the other Clients of the Service regarding the way they might use such information, disclosed by the Client.
Third-party advertising services. Pheromance uses the following services (list of services is provided alongside with privacy policies of the relevant services):
Facebook - https://www.facebook.com/policy.php
Google Advertising / Play Market - https://policies.google.com/privacy
AppLovin - https://www.applovin.com/privacy/
Appmetrica - https://metrica.yandex.com/about/info/privacy-policy - users from countries other than the Russian Federation
MyTarget - https://target.my.com/optout/
AppsFlyer - https://www.appsflyer.com/services-privacy-policy
Twitter, Inc. - https://www.mopub.com/en/legal/privacy
Cloud services providers:
Amazon (Amazon’s privacy policy could be found on https://aws.amazon.com/privacy/)
Providing Client’s data by law:
Pheromance may disclose Client’s Personal Data when such disclosure is required by law and is reasonably necessary:
in order to establish, exercise, defend or enforce the legal rights of the Service;
to comply with a legal process such as a court order, subpoena or search warrant, government/law enforcement investigation or other legal requirements;
to assist in the prevention or detection of crime (subject in each case to applicable law);
to protect the safety or vital interests of an individual.
6.2. Pheromance ensures appropriate contractual control over third parties assisting the Service in processing the Client’s Personal Data, securing that the rights of Clients of the Service are upheld, their Personal Data is secure, appropriate security and privacy arrangements are in place.
6.3. In the event of change in the corporate structure of the Service, resulting in the transfer of the Client’s Personal Data to a third party, all the Clients of the Service would be notified of such changes via email and through a notice posted on the Service’s website. Respective notice would explain the identity of the new data controller and the Client’s options regarding the disposal of their Personal Data.
7.1. Every Client of the Service is a data subject and thus has ultimate rights over his/her Personal Data.
7.2. The rights of the data subject over his/her Personal Data are as follows:
Client’s right |
Description |
Access |
A right to know whether Personal Data concerning the Client is being processed by the Service, right to get information regarding the processing of Personal Data, right to request a copy of Personal Data being processed. |
Rectification |
A right to ask the Service to correct the Client’s Personal Data in a situation when such data available to the Service or disclosed to third parties is inaccurate or incomplete. |
Erasure |
A right to request ‘to be forgotten’, meaning deletion of the Client’s Personal Data from the database of the Service so that the Service is not able to continue processing and storing of such data, with exceptions, provided by applicable law. |
Restrict processing |
Right to introduce the restriction regime on the processing of the Client’s Personal Data, so that in each case the data may be processed only upon separate consent from the Client. |
Data portability |
Right to request for the Personal Data provided to the Service to be given in a machine-readable format so that it could be transferred to another service provider or transferred directly to a third party designated by the Client. |
Object |
Right to object to processing his/her Personal Data in a case when the corresponding processing is not performed on the basis of the Client’s consent. |
Withdraw consent |
Right to withdraw consent to the processing of his/her Personal Data by Pheromance and/or third-party processors of Personal Data. The Client should note that withdrawal of consent to the processing of his/her will result in the deletion of his/her profile with the Service and the termination of his/her use of the Service. |
7.3. The abovementioned rights are not absolute. In order to exercise some of the rights, the Client should meet certain conditions and requirements, specified by the law.
7.4. For more information regarding his/her rights over Personal Data, the Client/User of the Service should contact [email protected]. In order to exercise his/her rights, the Client should submit a request to [email protected].
7.5 The Client/User of the Service should also be acknowledged of his/her right to complain to a data protection regulator in his/her jurisdiction.
8.1. When using the App, Client’s personal data is transferred by the Service to various servers or services.
8.2. Pheromance works hard to protect its Clients from unauthorized access to or alteration, disclosure or destruction of their Personal Data. Yet, as any other technology companies, although Pheromance takes steps to secure Clients’ information, it could not be promised or guaranteed, that unauthorised access, hacking, data loss, or other breaches will never occur.
Pheromance reserves the right to suspend the Client’s account without notice if there is a reasonable suspicion of breach of security or unauthorised access to such account. If you believe that your account or information is no longer secure, please notify Pheromance immediately by sending a message to [email protected].
8.3. The Client should take reasonable steps in order to keep his/her Personal Data (including the account’s password) safe. It is recommended that the Client does not share the account’s password with anyone.
9.1. In order to guarantee an optimal level of usability and performance and to ensure the relevance of promoted services, Pheromance uses cookies and similar technologies in order to track the interaction of Clients with the App.
This section explains the different types of cookies that may be set when the Client uses the App, helping to understand and manage them as he/she wishes.
9.2. A cookie is a small file that is stored locally at the Client’s technical device as soon as the App is being visited. Cookies function by saving particular sets of data, such as, for example, the Client’s language selection. Should the Client open the App again later, a cookie will transmit this data back to the App. The App’s cookies don't store personal information like the Client’s name or address.
9.3. Types of Cookies
Pheromance uses different types of cookies:
Session cookies only last only while the Client is visiting the App and help Pheromance to learn more about Client’s use of the App during a single session and to help the Client to use the App more efficiently.
Persistent cookies have a longer lifespan and aren't automatically deleted when the Client closes the App. These cookies are primarily used to help the Client to sign-in into the App again quickly, for security and analytical purposes. Pheromance does not use any information whilst the Client is logged off the App.
Pheromance uses first-party cookies that is when the cookies are placed on the Client’s device directly by the Service. For example, first-party cookies are used to adapt the App to the language preferences and analyze user experience of the Client.
Third-party cookies are placed on the Client’s device by Pheromance’s partners and service providers.
9.4. The Client can at any time change or withdraw his/her consent to the use of cookies in the App.
There are several cookie management options available to the Client. The Client should note that changes that he/she makes regarding cookie preferences may limit the features offered by Pheromance.
In some cases, the Client may find himself/herself unable to use all or part of the App.
The Client could adjust the use of cookies on his/her device by way of changing his/her browser and device settings (device identifiers on mobile phone) in order to block cookies on the device (for information on cookie management on an android device see: https://html.com/resources/cookies-ultimate-guide/#Controlling_Cookies_on_an_Android_Device,
on an IOS device see: https://support.apple.com/en-us/HT201265).
9.5. Below is information about how Pheromance uses Clients’ cookies in the App:
Necessary cookies
These cookies are strictly necessary to provide Client Pheromance’s services.
Authentication cookies
These persistent cookies help the Service to identify the Clients so that the Client could log into the App automatically.
Analytics cookies
These cookies help the Service to understand how the App is being used, and help us customize and improve the Service.
Cookie provider |
Link to the provider’s privacy policy |
Google analytics |
https://marketingplatform.google.com/about/analytics/terms/us/, part 7, Privacy |
AppMetrica |
|
AppsFlyer |
Advertising cookies
These cookies are used to make advertising messages more relevant to the Client. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, selecting advertisements that are based on the Client’s interests and measuring the number of ads displayed and their performance, such as how many people clicked on a given ad.
Cookie provider |
Link to opt-out /link to the provider’s privacy policy |
Google Advertising |
https://policies.google.com/privacy www.google.com/settings/ads to opt out from the Google Ads |
AppLovin |
|
Appmetrica (only for the Clients from countries other than the Russian Federation |
https://metrica.yandex.com/about/info/privacy-policy |
MyTarget |
|
Mopub |
|
IronSource |
https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/ |
Vungle |
|
Inmobi |
|
Tapjoy |
|
AdColony |
Social networking cookies
These cookies are used to enable the Client to connect the Client’s account to third-party social networks, including but not limited to:
Cookie provider |
Link to the provider’s privacy policy |
9.6. Below is information about how Pheromance uses Clients’ cookies on the website:
Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Name |
Purpose |
Expiry |
Type |
__cfduid |
Used by the content network, Cloudflare, to identify trusted web traffic. |
29 days |
HTTP Cookie |
CookieConsent |
Stores the user's cookie consent state for the current domain. |
1 year |
HTTP Cookie |
10.1. Disclosure of Pheromance’s Clients’ Personal Data, as provided in section 6 of these Terms of Use sometimes involves cross-border data transfers, for instance to the United States of America and other jurisdictions. Pheromance uses standard contract clauses or other suitable safeguards to permit data transfers from the USA to other countries. Standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of Client’s Personal Data.